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Old 09-02-2009, 06:44 AM
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Default 2009 Fit Hood Deflector Installation Issue Solved

Good Day All:

There have had some complaints by customers who purchased a 2009 Hood Deflector from us. Some customers had problems with the installation of the mounting clips on the edge of the hood. I alerted the manufacturer (Focus Auto Design), who by the way is the OEM supplier to Honda Canada, and this is what they had to say:
------------------------------

Angelo

We have just returned from the Honda dealer investigating the fit of our metal brackets on the 09-up Honda Fit. We measured and installed the mounting brackets on 4 vehicles (all mounting locations) with no issues. As I suspected the extra thickness of the under hood sealant on your customers car is giving him trouble. We spoke with the service manager at our dealer and he suggested they only had issue with installation on one vehicle as it pertains to the hood sealant. He said they “trimmed” the sealant and concluded the installation. This particular dealer installs quite a few of these parts.

At this point we will not be changing any of the components on this application or notifying Honda Canada as to any potential issues. You could advise your customers to trim the sealant to facilitate the installation if needed. The sealant can be cut with w knife as it is soft, however this is not for a fussy owner as you cut into the paint by doing so. Yes the holes will line up.

Please advise Thanks
Grant

Focus Auto Design Inc


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As is stands now, we will again start selling the '09 version and will include an note about the sealant. Hope this helps.
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Angelo
Zeta Products, Inc.
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Fit Dead Pedal (patent pending)
Hood Deflectors
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  #2  
Old 09-02-2009, 08:36 AM
manxman
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Angelo,
You did a great job investigating the complaints of two of your customers who posted their complaints on another forum web site. It's unfortunate that hood thickness tolerances from Honda are the cause of the complaints. Fortunately though, the fitment fix is easy, and the need for it is RARE. You have sold hundreds of these Hood Deflectors, and only two people have had a problem.

You sell products of excellent quality, and you support your customers if and when there is the slightest problem. I wish that more parts vendors would do the same.
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Old 09-02-2009, 08:45 AM
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Dave:

Thanks for the kind words. I'm blushing
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Thanks,

Angelo
Zeta Products, Inc.
www.zetaproducts.net
Fit Dead Pedal (patent pending)
Hood Deflectors
Painted Body Side Molding
Fit Armrests
Custom Billet Aluminum Pedal Sets
800.688.0221
908.688.0440
Facebook.com. ID: Zeta Products, Inc.
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Old 09-02-2009, 11:03 PM
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Quick response to a problem. Good work
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Old 09-17-2009, 11:40 AM
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So far no complaints since we figured out the problem and posted the "quick fix." The internet is a great thing!!! ;-)
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Thanks,

Angelo
Zeta Products, Inc.
www.zetaproducts.net
Fit Dead Pedal (patent pending)
Hood Deflectors
Painted Body Side Molding
Fit Armrests
Custom Billet Aluminum Pedal Sets
800.688.0221
908.688.0440
Facebook.com. ID: Zeta Products, Inc.
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